When a visitor calls the phone number from your website, Roistat forwards the call to the SIP-account.
If you have your own telephone exchange, the configuration will be much easier. To do it, you need to configure the SIP account in your telephone exchange without applying to customer service. Read more in
Call forwarding to
Call forwarding to the Roistat SIP account
When a visitor calls the substitution phone number, Roistat forwards the call to the Roistat SIP account.
Call forwarding to an outside SIP account
To forward calls to an outside SIP account, the telephone exchange that has the SIP account should be able to receive the incoming calls to SIP URL without registering and entering the password.
Roistat transmits the following data while sending the information about the call:
|x-roistat-phone||11231234567||The number dialed by a client|
|x-roistat-marker||direct_search_1234567_buy glasses||Marketing source of the visit|
|x-roistat||123456||Visit number or marketing channel marker (when static calltracking is used)|
How forwarding to an outside SIP account works
- The client visits your website and sees the Roistat substitution number.
- The client deals the number
- The call comes to the Roistat.
- Roistat forwards it to the outside SIP account specified in the call forwarding settings.